Deliveries and returns

Delivery

Processing time

The time I need to process an order varies. For more information, see the item descriptions.

Customs and import taxes

Any customs and import taxes are the responsibility of the buyers. I am not responsible for delays caused by customs.

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Returns and exchanges

I accept returns and exchanges without problem

Simply contact me within: 5 days after delivery

Return the items to me within: 21 days after delivery

I do not accept cancellations

But please feel free to contact me if there is a problem with your order.

The following items cannot be returned or exchanged

Given the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:

• Perishable products (such as food or flowers)
• Digital Downloads
• Intimate items (for health/hygiene reasons)

Return conditions

Return shipping costs are the responsibility of the buyer. If the returned item is not in original condition, any loss in value is the buyer's responsibility.